Pilot offers

Services

Services that fit the request
– not the other way around

Urban Roots does not work with rigid packages. Every request is reviewed individually and clearly defined.

Many requests sit between several areas: property, travel, luggage, handover, accompaniment or regional coordination. The service areas help with orientation.

Every request is reviewed individually. Not every request can be accepted.
Stone tray with four compartments for keys, notebook, map and smartphone, sea view in the background – overview of services.

Which area fits?

How a request begins

Describe the request

Briefly describe what it is about, which region is affected and when support is needed.

Check feasibility

Urban Roots checks whether and how support may be possible.

Define scope

Role, limits, effort, access, feedback and responsibility are clarified.

Next steps

Only after that can a concrete assignment arise.

Boundaries

Urban Roots does not provide care, medical services, emergency services, taxi or passenger transport, general passenger transport, freight forwarding, parcel services, package travel, brokerage, property management, specialist trade work, security services, legal advice or tax advice.

Not sure whether your case fits?

Describe your matter briefly. A request is not a booking – Urban Roots first checks feasibility, limits and the sensible next step.

Send request