Contact

Describe the request. Check feasibility. Clarify next steps.

Use this page to describe an individual request to Urban Roots.

Urban Roots does not work with instant booking. Every request is reviewed first: what is needed, which region is affected, which role can Urban Roots take on and which boundaries apply?

Describe your request informally

If no email program opens: write directly to anfrage@urbanroots.pro.

Phone contact

Every request is reviewed individually. Not every request can be accepted.

Two people calmly clarify a request on a Mediterranean terrace using a smartphone, notebook and key.

Direct contact

Urban Roots – owner Mathias Zeller

Mathias Zeller, owner of Urban Roots, in front of a calm city view.

General email: kontakt@urbanroots.pro

Requests: anfrage@urbanroots.pro

Phone: +49 89 81309120

Request block to copy

Subject: Request to Urban Roots 1. What is the request about? 2. Which region is affected? 3. When is support needed? 4. Which service area seems relevant? 5. How can we contact you? Please do not send passwords, key codes, full access details, medical information or unnecessary private details.

Describe your request informally

If no email program opens: write directly to anfrage@urbanroots.pro.

Please do not send sensitive data first

Please do not send passwords, key codes, complete access data, medical information, diagnoses, ID data, payment data or unnecessary private details in the first step.

No emergency service

Urban Roots is not an emergency service. In acute medical, safety-related or technical emergencies, please contact the responsible emergency numbers, specialist services or emergency services directly.